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Ricoh Americas Corporation Product Manager (Cloud & Infrastructure Services) in Parsippany, New Jersey

Come Create at Ricoh

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in yourself

At Ricoh, you can:

  • Choose from a broad selection of medical, dental, life, and disability insurance options.

  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

  • Augment your education with team member tuition assistance programs.

  • Enjoy paid vacation time and paid holidays annually.

  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.


Responsible for product life-cycle management (launch, manage and retire) in the Ricoh ecosystem for Cloud and Infrastructure Services.. Ensure assigned products thrive across all channels and industries. Act as the technical SME on Ricoh products for both internal and external stakeholders. Position products competitively and maintain currency.


  • Develop and maintain competitive product advantage. Communicate product competitive position to the organization particularly product strategy and sales.

  • Evaluate current products vis-à-vis new products in the Ricoh portfolio. Ensure new products have distinct advantages and revenue opportunities.

  • Provide SME guidance for the development of sales enablement tools and training (e.g. website, brochures, FAQs, launch announcements, etc).

  • Use market research to gain insight into customer use of current products and identify untapped opportunities/buyer personas.

  • Ensure products are effectively launched with particular focus on pricing, positioning, and competitiveness. Support product pricing and positioning with market research. Understand impact of multiple channels on the product positioning.

  • Speak and present Ricoh products to both internal and external stakeholders.

  • Ensure product launches are smooth and eliminate or minimize and sales operation manual effort. Ensure rep crediting is aligned with revenue and quote, order, bill cycle.

  • Engage partners to ensure Ricoh has the best-in-class offerings.

  • Measure product performance and when appropriate implement enhancement and/or mitigation strategies.

  • Provide reliable forecast reports to the organization to anticipate year-end performance. Provide insight to supply chain regarding performance that will impact the product inventory levels and availability

  • Provide input to developers on requirements for future products and enhancements and manage the product roadmap.

  • Other duties as assigned

QUALIFICATIONS (Education, Experience, and Certifications)

• BA/BS degree from an accredited college/university

• 5 years of successful product management experience.

• Attention to detail, analytical skills, and the ability to translate technical capabilities to benefits are a must

• Understanding of Cloud & Infrastructure Services

• Understanding the sales cycles and product lifecycles and their respective pressures on the marketing functions to drive demand and revenue.

Visa Sponsorship is not offered for this position.

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.

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