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Ricoh Americas Corporation Concierge and Hospitality Specialist in Chicago, Illinois

Come Create at Ricoh

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of informationhow it is collected, stored, managed, and sharedto unlock the potential in every organization. We deliver services and technologies that inspire our customers success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in yourself

At Ricoh, you can:

  • Choose from a broad selection of medical, dental, life, and disability insurance options.

  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

  • Augment your education with team member tuition assistance programs.

  • Enjoy paid vacation time and paid holidays annually.

  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

POSITION PROFILE

This position will work closely with office administration to ensure we represent the customer's culture to the external world. This position includes, but is not limited to, greeting outside callers/clients, managing conference room scheduling, preparing for key client visits (signage, work-space prep, etc.), and handling client travel arrangements where necessary. This individual would also be charged with assisting with any group company activities - - parties, group functions, department meetings, etc. This position may also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distribution handling incoming and outgoing mail. This position reports directly to Site Manager or Assist Site Manager, depending on site personnel configuration.

JOB DUTIES AND RESPONSIBILITIES

  • Greet visitors/guests -validate against guest list, provide badge, parking validation as necessary

  • Serve as company concierge in regards to guests, clients, staff, providing tours of facilities, recommendations for hotels, restaurants, points of interest, etc.

  • Coordinate catering for meetings with support staff and caterers

  • Maintain and update company phone - speed dial lists

  • Schedule meeting rooms, ensuring that each conference room has the necessary supplies and set-up prior to meeting times

  • Assist with audio visual equipment for meetings

  • Back up clerical support for Executive Assistants

  • Where/when appropriate, the individual will also be asked to help with other departmental/non- client business activities

  • Assist in daily management of facilities

  • Perform other duties as assigned

  • Creation of proposals in customer systems and well as print production environment

  • Support Executive Level client facing staff

  • Vendor procurement and coordination for special projects

  • Represent the culture of both Ricoh and the customer as required

QUALIFICATIONS (Education, Experience, and Certifications)

  • Typically Requires:

  • Requires high school diploma or equivalent

  • Requires 1-3 years of experience in the field or in a related area.

  • Experience working in Headquarters environment preferred

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.

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