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Ricoh Americas Corporation Customer Service and Mail Support in Beaverton, Oregon

Come Create at Ricoh

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information--how it is collected, stored, managed, and shared--to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in yourself

At Ricoh, you can:

  • Choose from a broad selection of medical, dental, life, and disability insurance options.

  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

  • Augment your education with team member tuition assistance programs.

  • Enjoy paid vacation time and paid holidays annually.

  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

POSITION PROFILE

This versatile position will perform a variety of activities in a corporate environment to include, but not limited to mailroom, shipping/receiving, courier driving, reception duties, A/V assists, data and report compilations and kiosk/locker fulfillment. The right candidate will be an integral part of our talented team, supporting our continued growth.

JOB DUTIES AND RESPONSIBILITIES

  • Prepare materials for mailing including applying postage, preparing, and processing items for shipment, distributing items as needed, ensuring items are properly labeled.

  • Utilize receiving equipment (TRAC) to scan, log and track all incoming items for accountability including certified, registered, return receipt, UPS and Federal Express

  • Maintain shipping and receiving area as required.

  • Maintain office supplies to print rooms as required by customer

  • Data Entry/Inventory controls with proficient accuracy for kiosk/locker fulfillment.

  • Back up to courier driver position which drives company vehicle to customers sites within 60-mile radius

  • May perform Reception services on temporary/occasional basis

  • Assist with monthly reporting requirements, including spreadsheet creation and file maintenance.

  • Assist with loading and unloading of small deliveries as needed.

  • Must be able to lift up to 50lbs.

  • Must be able to stand and walk for extensive period of time/distance, within site.

  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude

  • Perform various departmental duties as requested

QUALIFICATIONS (Education, Experience, and Certifications)

  • Requires high school diploma or GED and2-3 years of related work experience.

  • Requires clean, valid driver's license

  • Demonstrate intermediate competency in computer skills including proficiency in MS Office

  • Professional presence for customer facing (reception duties)

  • Some Audio-Visual Knowledge with willingness to learn.

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.

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